Originally Posted by BigDog

I've noticed lately that HobbyLobby is running their 40% coupon every week instead of every other week.
I have to admit that I never really liked Hancock's for the same reason you just gave. The staff at the now closed store in Roanoke Va where I used to shop was always rude, clueless, or just lied to you. I wasn't sad when they closed. The Joann's that I used to go to at CrossRoads Mall had some older employees who were knowledgable and friendly. They were great!

Since I recently discovered Hancocks takes competitors coupons, I've used a few HL 40% coupons there. Last time I wanted a pack of king batting, which was already 30% off. They wouldn't take HL's 40% coupon. The clerk was quite nasty. I asked how hard it would be for her to ring up the batting at the regular price, then deduct the 40%. She said they just had a meeting about doing that and it was forbidden by corporate.

I doubted that, so I emailed corporate and asked. The guy who responded to my email (I'll not name him here) said yes, I could get the item rung up at regular price, then deduct 40%. They won't like me next time I go in to use a HL coupon. I don't like being lied to. Here is the fella's response. Bolding is mine:

Thank you for the information. We do take competitors coupons for
like items. There are some exclusions. You may take a item back to
the regular price and use the coupon. If you have any trouble,
please speak to the manager of the store. They will be able to help
you.