So nice to hear a positive experience with a quilt shop. It seems like all I read on this blog are the complaints, when things go wrong, and yet I know there are a dedicated group of quilt shop workers out there who are willing to go "the extra mile" for a customer, as they have done for me. Yet one hardly ever hears about them. Good for you for bringing this positive, upbeat story to the Board! It really put a smile on my face!