I have mentioned them several times here for quick and fun quilts.. as for the service.. i've received phone calls at home, if there was a question.. called one day and Jenny answered... Now as for shipping.... the 5 bucks is well spent, i do NOT buy on a whim... only the really good deals and then shop for something in the bargain bin, sometimes the yardage is well worth it,,, and i don't know if any of you realize the price of gas, but that's what make the 5 dollars so affordable... and your NOT shopping on a whim for other stuff that happens to be there, that you probably don't need... then their is the jammie and slippers part...
If you are having issues with the site... just type a quick note in the contact us place... they are happy to help however they can...