toss the Rowenta. i had mine for years and had no trouble what so ever and didn' t pay attention to so many complaints about them. i figured my old one was just fine. one day i plugged it into a power strip outside my sewing room and it blew the strip out. luckily my t.v. wasn't harmed. I tossed it out that day.
i bought a silver and blue trimmed Shark from Target and it's been fine so far. good luck.