Originally Posted by
Buckeye Rose
The management of Walmart stores isn't where blame should be placed for poor staffing. Corporate gives each store a preset number of hours of staffing for floor employees. The manager then distributes the hours. There will always be one or another department where there is no staffing. It is how they keep prices lower.
I agree that it isn't the manager's fault that they aren't given enough staffing hours. BUT. . . They are the representative of the store and the corporation. When we are displeased with anything at any store, not just Walmart, these complaints should be taken to the manager. The floor employees usually get the brunt of it because they are the most visible. If you can't get satisfaction after talking with a floor employee, then you need to request a manager. The underpaid, overworked floor employees do not need to be yelled at or berated because we are dissatisfied with how our visit to the store is going. And it doesn't hurt after speaking with the manager that you call or send an email to the corporate level.