I didn't have that kind of problem but I did have a problem in a sew machine store. When I came into the store she would watch every move that I made. I had the feeling that she though that I was going to steal something. I did buy a sewing machine from there and had a problem with it, took it in and it was something dumb that I did wrong. Well she made me feel like I was the most stupid person in the world. Needless to say I never went into the store again. I just found out that she lost the store and the old owners took it back.