Originally Posted by
Morag
I feel your pain! I bought a Janome 6500P in TN and a few months later the owners sold out and went to Ohio.
If your close to Ashville, NC there is a Viking dealer there. There is a Janome dealer in Kingsport, TN but I have not been able to locate the store.
I have been blessed and not had any problems with my machine

We purchased from the same Janome dealer.
The Viking dealer in Asheville doesn't service the computerized Viking machines or so I was told. When we lived in Hendersonville, NC outside of Asheville I would take my Viking to Greenville, SC for service. They are excellent but a little bit far from here.
The Janome dealer in Kingsport is Heavenly Stitches Quilt Shoppe! I have driven by there but haven't been in yet.