Yes, I would absolutely inform them that I cancelled my whole order because of them trying to tack on extra shipping on a freebie. They need to KNOW that you are cancelling the order and why. And they need to know that you are going to spread the word about their methods. Then, maybe, just maybe, they might reconsider. I, also, have tried buying things on TV and have called them and have gotten a machine to take my order. It tells me I can get the second free for just the shipping and usually the shipping is $19.95. And the machine will not take "no" for an answer. And I found that they take your credit card number first thing after you order the item that you called about but I found that the lousy machine keeps trying to sell you different things and if you are impatient like me and hang up, they will charge you for all kinds of things they are trying to sell. I've had to refuse packages because they added all kinds of products just because I hung up and didn't listen and say "no" a thousand times to all their products. Now, I will never order anything off of TV because of that. And I know better than to give them my debit card number after I order my original item. And they do have some good products they sell only on TV, but in the end you pay way too much for it.