valsma

I think now fast food places train the empoyee to respond to customers in such a way that it become automatic after awhile, so the employee isn't actually listening to the customer. Some are just to dence to understand that a bacon cheese burger should come with bacon and if it didn't it isn't a bcb. Having worked fast food many, many, many years ago I remember how mind numbing it can be. Heck most fast food employees don't have a clue about how to count change. They count out the amount the registers says and shove it at you, I always count. I don't think i've actually had someone count back change in years at a fast food place. I had a boss who wouldn't let us use the register to give change, if you couldn't do off top of your head you didn't work for him.

One other thing, our local McD's put a sign up a couple months ago to please know your selections when you approach the speaker at the drive up, they were having an issue with traffic back up. That works nicely if in fact you 1: know what you want, 2: know the menu, and 3: if someone is with you know what they want. I noticed about two weeks ago they put up another sign that shows what is actually on the menu.