Originally Posted by
Mickie612
Having worked with the public for years, the public can be as dumb as you think the workers are. There are rules you have to follow and sometimes people do not understand. Please be patient and give them a smile and make both of your day easier.
You know this is kinda right, sometimes the public is to blame. Sometimes we think they should get it right everytime without having to say it more than once. Let's face it sometimes we don't even notice who it is we are handing our money to or getting our food from, we rarely acknowledge the person serving us. I know I have been guilty of this. There are rules that the employee is required to follow, but still at minimum wage exactly what caliber of work do we expect from some of these employees.
I have personally have made an effort of late to look the person in the drive through window in the eye as I hand them my money or accept my food. I also say thank you and try to remember to offer a smile because it might be the only one they get that day.