Hi Judy,
Yes i'm still having major problems! Talked to the owner today and the only thing that got accomplished is that he had me in tears. He insists that i can only use Robinson Anton thread and that i can not adjust any dials!!!! Well if the darn thing won't stitch worth a darn you have to change something and i did. He claims he has 300 machines out there and im the ONLY own that calls in with problems! Told him i'm happy for the other 299 but what is he going to do to help me? The answer was change your needle, put R/A thread back in the machine and set the tension at 4...Did all that and the top and bottom thread break!
I ask if i paid would he please send me out a service man...no appt set up!
Please can someone advise me as what i can try short of throwing $10,000 worth of machine and frame out the door!
As to your question...yes before the threads started to break all i was doing was pick out stitches. Were you able to get any answers to your problems?
Suzy