Originally Posted by
eastermarie
How much were you charged for the service? Sounds like they stuck it on a shelf and forgot about it. It should have been really cleaned out inside and all working parts checked, oiled, they should have cleaned in, around, and under the bobbin case area and oiled the wick there as well. I'd either ask them to reservice it at no additional cost to you, or refund your money. Have you already tried cleaning it out? If not Take a few pictures of the bobbin area and the dust with the lint.
funny thing about the service - it is normally $60 - does that sound about right? but they are doing a charity promotion so I had it done in exchange for a lot of canned goods. So, I went to supermarket and bought big cans of meaty stuff and tuna and huge cans of veggies. (What is in my pantry has probably expired anyway)
Maybe it was a mistake and when the clerk said the machine was ready it was a mistake, but they had looked at it because there was a fabric scrap under the foot, with some test straight-stitches on it. I called them last night but the clerk didn't know what the maintenance entailed so I will call back today.
It is only 15 minutes from my house so I will go there.
Funny thing - in the kerfuffle when I discovered the dust bunnies, I lost the square I had just started piecing and tore up the quilting lab only to find it tucked behind the machine in the well. Not very productive evening! LOL