Why can't I bring up the bobbin thread on my longarm?
Any advice? I have a Janome Artistic 18. It is regularly oiled, lint is cleaned out, and the needle is fresh, but I'm having a lot of trouble bringing up the bobbin thread. The top thread seems to be getting caught somewhere underneath and often ends up breaking rather than bringing up the bobbin thread like it should. I've rethreaded and rethreaded but that hasn't helped at all. The problem seems to be getting worse. I've had some trouble on the last one or two quilts, but right now, it takes so many tries to get the bobbin thread pulled up, that I don't want to start a new quilt and get stuck in the middle.
Any suggestions or should I call my dealer in the morning? Thanks!