Ok, opened the cam door all the way to get a good photo, and it kept snapping back down to where you see it. I finally gave it a firm push clockwise, there was a small click, and I was able to pull the cam out with just a gentle tug! I have tried out two of the decorative cams (it has about a dozen) and will need to fiddle with the tension a bit, but I am loving this machine! Amazingly clean inside, and the reverse really is great! I would love more info on it if anyone has it, and I will continue to look for a manual. Best part is, it was $35!