I have a Kodak all in one printer I bought for the enlarging feature. It has always worked very well. Now all of a sudden I can't get the red to print out! All the other colors are fine but I need the red coloring for my patterns! Has plenty of ink so that shouldn't be the problem. I know what you mean about them wanting payment up front to see if they can even FIX the problem!! Not from me! Printers aren't as expensive per say then the ink to use with them!