Hi Everyone, I've had my Artistic 18 on a Grace frame for over a month and absolutely love it. DH set it up over 2 long days and was really impressed with the product and manual. We had a problem on our first practice run, but Bill found the problem right away. The encoders weren't hitting level, which was what my LGS warned him about when we picked up the machine head. He got them right on set up, but they were knocked off kilter when he leveled the frame. He fixed it right away and I was off and running. I've been practicing on muslin sandwiches and have a fairly decent edge to edge repertoire now. I have a huge pile of charity quilts to quilt when I feel a little more confident. I feel so fortunate to have had such a great experience. I would be so disappointed if I had so much trouble after spending so much money and time. Donna C