Thread: Murphy's Law
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Old 04-26-2012, 06:39 AM
  #18  
skowron5
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Join Date: Jun 2011
Location: Wallace, Michigan
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Thanks for all the advise. I called a LQS that sells Janome and the lady that does the service said she had a fuse at home and if I brought it in today she would fix it tonight at no charge. I bought the machine at another dealer that is 50 miles away because he gave me such a good price, but he bought the business about a year ago and doesn't seem to know much about service. The gentleman that owned it before does his service. My question is if I take it to the local dealer will it void my warranty? I thought I would get her a gift certificate of some kind. She has been so nice she gave me her home phone number and I have called her before with questions. Sometimes service is more important than price. I wish I had bought it from her to start. Maybe I can talk DH into the new Horizon if I take it in to her. Any answers on warranty would be appreciated.
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