Not sure who your service provider or the type of housing you have but I'll tell you the short saga of a friend of mine. They have Comcast cable. Live in a townhouse community. Bought a new, digital HD TV for their living room. Have an existing digital HD TV in their downstairs family room and existing analog TV's in a guest room and their bedroom. Comcast charges them for converter boxes for ALL the TV's, even the digital that should not need one. Because Comcast can. Anyhow. After a few months, starting having reception issues on the new LR TV. Called Comcast. They came, they zapped, they left. A couple of weeks later, same story, same resolution. Then it progressed to only getting 2 stations on the analog stations. Comcast zapped repeatedly. They came to the house about 6-8 times. Finally, another appointment was scheduled. As far as my friend knew, they were a no-show. By now, she has completely lost it (but very politely because that's who she is) with Comcast and demanded they come back. Come to find out, the 'no show' was actually work done on a 'booster' component at a different location from her home. It sounds like you may have a similar situation. I can get the proper technical terms from her tomorrow night if you're interested.