Some clerks don't like to see me ... I watch them cutting the fabric, often asking them to square it up before cutting my piece. Sometimes I check it again throughout the piece just to be sure. I've even bought 3 or more inches more than I need just to be sure I have enough fabric. And yes, I've returned fabric that doesn't meet my expectations when I get home. Customer service needs to be improved and it's up to the customer to set the standards.