I have had mine for over a year now. Haven't done much on it though. I know to get started, just load one on your jump drive and insert it into the machine. It can be selected then, and stitched out. What I have learned though is that you need to download the picture with the file. There are programs for cataloging your files but they are a bit on the spendy side. Yes, we need to get one in order for any stored files to make any sense. I have no idea which ones are preferred - so if anyone can recommend a good software program for us - I need to get one too. Mine came with a CD and I have been able to stitch some of those out. But the program for storing and cataloging is a must (which is why I only use the machine on an as needed basis right now). Hope we get some answers...
Hugs,
Gayle
PS But I do love, love, love the machine! No problems yet - just extra nudging when attaching the extra large hoop. Also mine doesn't like sulky...