Help-with my machine (broken needle; error code)--Viking Sapphire/Tribute
HELP! I just started sewing today, and I get this message "main motor overloaded-please wait". Ok. I discovered I broke the needle. The tip of the needle came out with the thread. However, I cannot get the rest of the needle out (it's in needle down position). Every time I try to lift the pressure foot (no lever; it's a button); I get the same message. If I try to lift the needle (no needle up/down lever; it's a button) same message. I have the walking foot attached, so thought it would be easier to get to the needle if I took that off; but.....no because the needle won't come out of the hole in the foot. I cannot figure out a way to get ahold of the needle to remove it, and I keep freaking out about the main motor overloaded message. PLEASE HELP!! Thank you!!