No, it doesn't get better with a narrower stitch. I've used it a couple of times for applique and it didn't work then either. I've tried new needle, which didn't help. So sounds like I do need to get it serviced. I've never taken it in anywhere, and the place I bought it has closed.
Originally Posted by
kristakz
Does it get any better if you use a narrower zig zag? It sounds to me like a timing problem that your service technician should be able to fix