Originally Posted by
quiltinglady-1
I think if I were having so much trouble with my machine, I would really give serious consideration to purchasing a different brand. I have several friends that have Bernina's and have had them in the shop many times for expensive repairs, but I have been lucky with the brand that I have. Quilters spend a lot on these machines to only have continued expensive repairs. You could use that repair money to buy a more reliable machine. Just my two cents worth... lol
My quilting buddy neighbor was a huge Janome fan but had a lot of problems with her 9500 (I think that's the #). She finally got so frustrated and the dealer did everything he could to help her (he went above and beyond on this machine), that she finally broke down and bought a Babylock Symphony. She loves it. It's a great quilting machine and has awesome features that some machines just don't have. I love my Babylock and would never buy anything else.