communication is extremely important when you are hiring some one to quilt for you- you need to take the quilt to her- discuss what you would like- talk about any problems that may come up- also when the quilt is finished- you should look it over- before paying- and see if it is what you wanted- if there are problems they should be discussed - find out what happened- taking the quilt home - then complaining to everyone else solves nothing.
if the problems are due to something you did the quilter should be able to discuss it with you and explain how to avoid them next time, she should also be able to suggest some ways to (fix) the current problem- that size seems awful small to really have had any problems---have you checked out other work by the quilter-do you know that normally her work is much better? you need to go back to her & discuss the problem & see what can be done to fix it- either by you or by her.