I hate Joanns. The ladies there take forever to cut and also can't talk and cut at the same time.
I once went to get some fabric cut, there was no one around, employee or person waiting to have fabric cut. So I went on a hunt to find someone. She came back with me to the fabric counter, asked for my number. I said I didn't have one since there was no one around. She said I had to get one or she wouldn't cut my fabric. And then by the time I walked to the other end of the fabric counter, 2 people had numbers in front of me, so she cut their fabrics first EVEN THOUGH I HAD TO FIND HER!
I'll take local quilt shops any day. The extra money is worth it