No, I haven't had that experience. I HAVE ordered from Fabric Depot and they did not have the yardage I wanted, but they held my order and called to find out if a smaller amount would suffice. I appreciated this. I won't get mad if the business calls to work it out, but I WILL get mad if they don't attempt to communicate and short-ship the products I ordered. There are some places that allow you to enter your instructions for how to handle this situation, should it arise, when you complete your online order.