Interesting how Rowenta spun the details of fault! I am on my 4th Rowenta Steam Iron, and every one of them has started to melt by the cap where you put the water in. This one is now doing the same thing, which renders them useless. I love the iron, but at almost $200 a pop, and only about 2 years use, I can't justify another one. I am in the market for a good steam iron myself, so I am interested to hear what others have to say!