First of all, congratulations on your Blue Ribbon Quilt
About your iron, my DH worked for a company a few years ago repairing merchandise that was returned to the point of purchase. The company he worked for bought pallets of this returned merchandise, repaired it and resold it or disposed of it if it couldn't be repaired. Several Rowenta irons came across his desk. Most of them were not repairable due to the temperature circuit board shorting out because of moisture inside the iron and the company would not allow them to purchase new circuit boards. DH was very surprised at the number of these irons that were returned because he had always heard that they were top of the line. I am glad you weren't hurt any worse than you were and you didn't lose your home. Please pursue this with the Product Safety Council. It might save someone's life.
Originally Posted by
Kay in Iowa
Well, after a very busy summer, I finally sent in my iron that caught on fire as I was using it. I sent with it, photos of my burnt hand as well as photos of the big burn hole in my backing fabric. I received a phone call from Rowenta about 10 days ago while we were at the Iowa State Fair. Their representative told me the iron was manufactured in 2007 - I probably didn't use it until 2009 I think - maybe 2010 - but they had the results from looking at the iron and he said the cord has "tiny wires in it that break from using the iron" - I said, "so it was a defective cord" - "Oh no - it was just used a lot and this happens quite often"................to say I was STUNDED was an understatement. He actually told me "this happens quite often"...........BEWARE - BEWARE. I told him I have been ironing for over 60 years and I certainly hope it NEVER HAPPENS AGAIN! I am still in a state of disbelief! Since I was outside the building that had the State Fire Marshal's display at the State Fair when he called me on my cell phone - I went in and talked to the State Building Code Inspector. He advised me to contact the Product Safety Council which I intend to do. We arrived home last night and here was a box with a new Rowenta iron in it. Now - here's the question - would you use it? And, if not, what iron would you buy? I have two other Rowentas and now I'm gun shy. I'm kind of anxious about the whole thing. Oh - one more thing - the quilt I made that caught on fire - I embroidered a patch for that section of the backing - and would you believe I WON A BLUE RIBBON ON THE QUILT at the Iowa State Fair................happy dance, happy dance! ! ! Will try and get a picture on soon.