I had a Rowenta and loved it but it did start leaking after a couple of years. Writing to the company got no response. I was disappointed because I treated it very well...emptied it every single time I finished using it and used only Spring water. I loved it but wouldn't buy another one. I bought a less expensive (than Rowenta) but heavy duty Sunbeam years before the Rowenta and it's still going strong. I keep one iron upstairs and one downstairs so I always need double but I won't splurge for a Rowenta again. Their customer service is not their forte for sure!