Originally Posted by
snipforfun
I have the Reliable and have had to send it in twice - to Canada which is a pain and $. They didnt charge for service since it was under warranty the first time then honored the warranty when it went out again 3 weeks later.
What a bummer! My friend Cindi gave me the one I have. She originally bought her first Reliable to replace her Rowenta and liked it so much, she purchased a second Reliable for her mom. When her mom passed a couple of years ago, she gave me her mom's Reliable and I haven't had any problems with it.