Originally Posted by
J Miller
Take lots and lots and lots of pictures. Send copies to the carrier with a major complaint.
File an insurance claim if it was insured . Especially if you have to pay to ship it back.
Be careful. A lot of shipping companies won't even talk to you about the damage.
You weren't the shipper, you didn't pay for the ride (even though you did)
I agree document everything, but go through paypal and ebay.
The shipper can deal with the shipping company, but they won't get anything out of them. The machine wasn't properly packaged. They will deny any insurance claim based on that.
Experience: DH is a courier, and a former shipper receiver. We've had a lot of broken stuff shipped to us.
I'm sorry to see that. It hurts the heart to see one demolished for no reason.