Hello fellow Canuck! I purchased the Bailey 17" a little over a month ago BUT I live in the US so I did not have to deal with shipping. That being said your best bet is to talk to Chuck who owns the place. He is a wealth of information. There is no such thing as dealer for Bailey. This is a sturdy machine modeled after Singer15. It is a mechanical machine so not much to go wrong. Send me a pm if you would like and we can either chat over e-mail or phone. If you are close to upstate NY I would simply drive and get it. I don't think customs are going to care much about a sewing machine. Unpack it from the box so they see what it is. Chuck also sells display/classroom models for a discounted price. They have very few hours on them. If you buy what is technically a second hand machine customs really will not care. Either way give them a call and ask (customs and chuck). Good luck!