That just might be because of the way the thread comes off the spool. Do you have it on a horizonal spool? If not, maybe you need to get one of those thread holders to allow it to feed right. I had your problem too and that fixed it. Also, don't hoop it too tight and use the correct stabilizer for your fabric you are stitching on. Oh, and the needle can have a burr on it, even though it is new. The needles don't last very long, so change them up after a while. I can't say when, it depends on how many stitches your designs have in them.
Last edited by RedGarnet222; 12-09-2012 at 01:36 PM.