Originally Posted by bearisgray
GRRRRRR
I would not be amused - and I would be very busy contacting Jo-Ann's headquarters.
bear, if i had a nickel for every time i have contacted joanns, i could buy joanns. they give me a sympathetic line about how sorry they are about my experience, and an upper manager will get back to me for a more detailed explanation of exactly what happened. have you heard from him? neither have i. in my joanns, after i spent over $200 for customer's fabrics and notions, i had to use the lady's. they actually told me, THEY HAD NO BATHROOMS. when i questioned that, they adamantly denied having one.
they told me to use the one all the way down at the other end of the mall belonging to a muscleman's grill, right next to a men's gym. not. i now drive 40 minutes each way to shop somewhere else instead of 5 minutes each way to go to joanns.