To a lot of salespeople and clerks, it is just a job til something better comes along. When I worked, I listened to others I worked with. I used what I learned to better help my boss, or the customer on the line. As a volunteer at a local Library, I know I don't know where everything is located or if so and so 's new book is here but I do know who to ask. BUT if at any time my supervisor in either position acted like I was bothering them, it didn't help me help anyone else. It all goes back ot the top!