Originally Posted by granny_59

thank you so much Lynda.

I tried that over an over again. As soon as I start to turn the hand wheel the E1 message pops back........ there is a strange sound and after I removed the stitch plate I could see that it must have something to do with the converter as the sound comes from a part moving to the right!?

I contacted the dealer and he told me to send it in and that all work would be done under the terms of warranty. At least that but the postage only will be around $80!?