Originally Posted by
hevemi
This may sound harsh but no way I would pay someone and end up finishing the work myself. In my opinion a spool of thread does not compensate for her mistake: she should finish the work at HER expense incl. postage fees ,or give you a considerable discount (as to assume you'll have to have s-o else do her work for her; it's none of her business whether you do or not). You're paying for finished quilting, not partly done.
I am basically a non-confrontational person until it comes to the big stuff.
I totally agree with hevemi, this is the only professional/business-like way this LA-er should handle it.
Her mistake - her responsibility.
Of course she didn't mean to do it, but this is business and not friendship etc.
I know if I were a business person, that is what I would do.