Advertisers of new products spend millions of dollars to sell the public on a new and better thing. Take a look a the Super bowl ads. There is a reason they spend so much. We buy anything for a better & easer life. I have been checking Angie"s, Consumers report and BBB before I buy a major product or service.
This is no different. We compare notes on products we HAVE purchased. That gives a right and duty to compliment or complain on that which we have PAID for the things of which we speak. Light on the subject is a good thing. Don't be intimidated by those who would silence an open discussion. I've enjoyed this thread.