Old 04-21-2013, 07:49 AM
  #4  
quilter2090
Senior Member
 
Join Date: Aug 2012
Posts: 421
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Well, let me put it this way. I purchased a used Pfaff at a auction a few years back. It needed a new foot control. So I called my Pfaff dealer. Imagine my surprise when I learned that he had stopped being a Pfaff dealer and had changed to Babylock. The reason why? He told me that it can take up to 6 months for him to receive parts from Pfaff. Finally, he told me he just had to stop selling Pfaff, because they took so long to fill parts orders. I can attest to that. I went to a different Pfaff dealer for my parts that I needed, and yes, it took 6 months to receive them from Pfaff. I,too, love my Pfaff's, but when the 2 I have die, I will not replace them with another Pfaff. One more thing, the former Pfaff dealer told me that he hopes that at some point in the future that Pfaff goes back to being a stand alone company, like Bernina. Instead of being owned by a company that also owns Viking and Singer. I hope that this helps you make a decision.
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