Pfaff Ambition Essential -- Pfaff as a brand.
#11
Super Member
Join Date: Jan 2012
Location: The Colony, TX
Posts: 3,364
They are great but if you do need parts (not accessories) they are getting very hard to find or if it is a board they have to be rebuilt at a pretty high cost.
#13
One thing to remember, if you don't buy from a dealer, they may not want to service it at all.....I would definitely recommend buying from a dealer. And some of them will have good used machines for much less than new!
#14
Super Member
Join Date: Oct 2010
Location: Saratoga, Arkansas
Posts: 1,909
I have had Pfaffs in the past and just bought another Quilt Expression 4.0. I really love the machine and the quality of the sewing. But the one time I needed a part replaced on the QE 4, it took about 6 weeks. But they sent me a new machine so I know their warranties are good. I had other machines I could sew on, so I was still able to sew. But still it seemed like a long wait. Also I'm 150 miles away from the nearest dealer.
#15
Power Poster
Join Date: Mar 2009
Posts: 15,639
I have an older Pfaff as my backup machine. When it came time to buy a new machine, I decided on another Pfaff. This one was a new machine and I could tell the difference in workmanship. Turns out we did not get along at all and I gave her away. Instead, I bought a Baby Lock and we are VERY happy together. Customer service and support has gone downhill since Pfaff became part of a holding company (VSP). My dealer no longer deals in Pfaffs and has a hard time getting parts for repairs.
#16
Super Member
Join Date: Feb 2013
Location: Rapid City, SD
Posts: 4,961
What did you decide to do? I know that many people buy off EBay but I have a real fear of getting a lemon and having no options because it didn't come from a dealer. To me it is more important that I have access to the education and support from a dealer.
#17
Senior Member
Join Date: Feb 2013
Location: Puget Sound WA area
Posts: 300
I have the Pfaff Ambition (1.0) and love it. Purchased it from a local dealer so it included free machine usage classes. And I purchased the extended warranty so if there ever is a problem they will fix and/or replace it - even clean it for free. I love the built-in walking foot (IDT) which allows me to engage the walking foot while also using different feet like the 1/4" foot for quilting. Goes through lots of layers no problem!
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