I've had a Pfaff Expression 2038 for several years now and love the IDT! However, about a year after purchasing it, the dealer sold her shop and moved, so there is no one in the area now who I can contact for service or questions...bummer! My all-time favorite machine is still my New Home (Janome) Memory Craft 6000, and if there were a dealer close to me, I would trade her for an upgrade! That machine is still a workhorse!