We first bought a used Voyager 17 and had a lot of problems with it, mostly user error, I'm sure. It was on a Hinterberg frame. We finally traded it just the machine for a Nolting Fun Quilter (it fits on the Hinterberg frame) and have been very pleased with it. We have good support system and enjoy quilting with it. LA quilting is so different from sewing, piecing, quilting and it takes patience and a lot of practice.