I will start by saying, I agree, it is what is on the inside that counts. However, these women have chosen to put themselves in front of a camera. I guess my issues with their appearance go back to lessons from my mom. Your appearance IS your first impression..etc. If you look like you don't care, that is what people will assume about you.
I would love to see more guests, but the mother's tendency to take over their idea and present it drives me nuts. You have them on the show for a reason, let them talk. I also find the daughter distracting.
I miss Liz.