Trouble with 4-d embroidery software
Hi everyone! I am in a dilemma and need help. I recently had to replace my laptop computer with a PC. I have a Pfaff Creative Vision sewing/embroidery machine and have been using 4-d Embroidery with my laptop since I bought them in 2009. My laptop has Windows & on it and the new PC has Windows 8 (hate it, by the way). Problem. Embroidery program will not send the design from the PC to my machine. Everything has checked out okay, but I keep getting and error "Microsoft error. Close down all software and restart". This is driving me crazy. I've called Pfaff and the sent me some link to download that was suppose to make it work but it won't. I have to load my design onto a usb stick and then plug it into the machine to make it work.
Anyone else had this kind of problem or have any suggestions??? Thanks.