Originally Posted by
morelcabin
I can't figure out why they ever dreamed up the windows 8 program...even the people that sell them don't like them! Can you bring your computer in and have them instal windows 7 on it? It would probably be the easiest thing to do. I just bought a new laptop two months ago and made sure it was windows 7...not 8.
Win 8 was developed for tablets and then someone got the idea to put it onto a pc; that's were the problem begins. It maybe that 4D isn't compatible with Win 8. I see you are in NC, how close are you to the Hampton Roads area or do you have a dealer there. We have Bella Fabric here in Carrolton and they are great and a lady there named Jeanne who is the expert at Viking would be able to tell you about the compatibility issue. I was going to buy a drawing tablet endorsed by Viking and it used 4D and the owner said it was such a great gadget. I asked Jeanne and she said it wasn't compatible with Win 7 or 8. I tell everyone who is looking for a pc to not get Win 8. I work in the IT dept and we won't install it on any of our pc's due to compatiblity issues. I agree, see if you can either switch it out to Win 7 if it hasn't been too long since you bought it or if you can't do it then take it to a place like Best Buy and have Win 7 installed. Call Bella's or email Viking software support. They are fast at responding. I know that you have a Pfaff but its the same software. Go to Vikings website and normally at the bottom they have an email for hardware and a separate one for software support.