Good Morning and Happy Tuesday. I hope this note finds you well.
Every family experiences milestones. They include the birth of a child, a college graduation, a job promotion, and a host of other important events.
We have always thought of our customers as members of the Fabric.com family and so it is appropriate that we share with you a major milestone in our company’s history. We are pleased to announce that Fabric.com has been purchased by Amazon.com, a global online retailer. We believe this milestone reflects our history of success in serving you, our customers, and that makes us very proud.
Allow me to share with you what the acquisition by Amazon means and, equally important, what it does not mean. What it does mean is that we will now have the resources to expand our inventory, and to more completely meet your needs. Over the next 12 months, we expect to increase the number of products we carry, and we will look to you for your thoughts on what that expanded inventory selection should include. It also means that we will have access to the best in customer service and order fulfillment technology, all to better serve you.
What the acquisition does NOT mean is a change in the people, the philosophy, or the business practices at Fabric.com. Your favorite products will still be available at www.fabric.com and our team and I will be here to serve you. Our overriding commitment to customer service will not change and the warm and friendly, family-oriented environment that we have created together, will not change.
I personally want to thank you for all of the friendship and support you have shown us over the years. All of us at Fabric.com look forward to serving you and the entire sewing community for many years to come.
Warmest personal regards, Stephen