I have a top loading HE and do not like it. When you have clothes that run the full cycle and then multiple items come out of the washer with areas that didn't even get wet, then I think there is a problem. Of course I'm stuck with the piece of junk for the next 20 years because in this house when you buy something, it's yours until it poops out or I poop out. Hubby doesn't get rid of anything (guess I should be glad he doesn't, otherwise he would have traded me in a long time ago. lol). Think about the front loading machine.