My husband bought me a Singer ingenuity at Walmart for Christmas a few years ago, since then I have gotten a BabyLock EsanteBLN and an imagine serger from Baby Lock, I love babylock machines, but my Singer is my old standby I do all my quilting on it and it just keeps humming I do have all the machines serviced once a year. I have found that if you find a good place to get them serviced and talk to the tech, they will help you even if they have to call the Company. I don't know how much my husband paid but it cost me $85 to have it serviced, if that is more than he paid that's fine because I have gotten lots of use out of it. So maybe bite the bullet and talk to the service tech. Just an suggestion.