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Old 01-03-2014, 05:05 PM
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DogHouseMom
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Join Date: Jan 2011
Location: Knot Merrill, Southern Indiana
Posts: 5,781
Default UPDATE - Problem w/Hobbs Wool batting

I had previously posted that I had a problem with a wool batting from Hobbs posted here http://www.quiltingboard.com/main-f1...g-t237307.html . Some folks gave wonderful suggestions on how to save it, a few others suggested contacting Hobbs direct (because I didn't remember where I purchased it).

Well ... I e-mailed Hobbs over the holidays and heard back from them earlier this week. They are mailing me a replacement batting!! I can't believe it! So wonderful!!! She indicated that the problem could have been either the batt was in the bag too long or there was a problem with the folding/stuffing into the bag. I suspect the later more than the former.

Just wanted to update and tell everyone that Hobbs has wonderful customer service and is standing by their product, even though I could not tell them where or when I purchased the batting (although I know I've had it less than one year).

Yeah Hobbs!!!!
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