SMPlus gave up and finally sent me a new machine
A month ago, I was a negative nellie, posting how my long arm just went wild, and all the troubles, like SMP sending me a new power control. Anyway, long story short, I had to send my Pfaff 18.8 back to California right after Christmas. I just talked with the service department last night, and he said that they had to ship me a new machine. I guess my old one was too crazy for them. LOL. Anyway, I will keep you posted on how it works when it comes in. Just a bright part is that if the machine isn't working right, and it is under warrantee, don't just settle, make some racket. I bought the machine a year and half ago and they still paid for the labor because it was messed up so bad.
Last edited by QuiltnNan; 01-17-2014 at 05:39 AM.